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Gift Voucher Terms and Conditions

1. General

1.1 Unique Homestays Vouchers are issued by Unique Home Stays Ltd. Unique Home Stays Ltd is registered in England and Wales under Company Number 4502158. Our registered address is: Stanley Lain House, Trebudannon, Newquay TR8 4LP.

1.2 When you purchase a Unique Homestays Gift Voucher a legally binding contract is made in accordance with these Terms and Conditions.

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2. Purchase Terms

2.1 Any payment made to Unique Homestays in respect of a Unique Homestays Gift Voucher shall confirm acceptance of these Terms and Conditions.

2.2 Payment for Unique Homestays Gift Vouchers can be made by debit or credit card.

2.3 Unique Homestays will endeavour to deliver Gift Vouchers within three working days from the date of purchase, but time of delivery will not be of the essence and we will not be liable for any delay in delivery or losses arising from such delay.

2.4 Upon delivery, you must examine the vouchers and give immediate written notice to us of any damage, defect or shortage.

2.5 Title of the vouchers only passes to you on delivery or payment. If payment is not received (e.g. debit or credit card payments are charged-back or declined) any vouchers issued will become void.

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3. Redemption Terms

3.1 Unique Homestays Gift Vouchers may be used in payment or part payment of holiday accommodation with Unique Home Stays Ltd.

3.2 The range of accommodation, goods and services available for purchase may vary from time to time and Unique Homestays does not make or give any promises, warranties or guarantees that particular properties, goods or service will be available at the time a voucher is presented.

3.3 Redemption of vouchers in full or in part for purchases from the Unique Homestays website shall also confirm acceptance of any Terms and Conditions that exist for those purchases on the applicable website.

3.4 Gift Vouchers purchased from Unique Homestays are valid for a period of two years from the date of purchase. Promotional Gift Vouchers that may be issued by Unique Homestays from time to time will be subject to expiry as indicated on the voucher.

3.5 When redeeming a Unique Homestays Gift Voucher, if the intended purchase is for a higher amount than the face value of the voucher(s), payment of the balance is acceptable using other forms of payment. If a purchase is made lower in price than the value of the Gift Voucher, any balance will remain on the gift voucher and will be redeemable against future bookings or purchases, subject to the applicable redemption date limits.

3.6 Gift Vouchers cannot be refunded or exchanged for cash nor can they be used to purchase other Gift Vouchers. Change for unspent gift vouchers in the form of currency or credits to credit or debit cards will not be provided.

3.7 In the instance that a gift voucher is lost or stolen, Unique Homestays must be notified immediately. We accept no responsibility for redemption of lost or stolen vouchers when we have not been notified of this fact. There will be an administration charge of £30 including VAT for replacement vouchers. We will require your unique voucher code to be confirmed when discussing issues relating to your voucher to verify that you are the voucher holder.

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4. Privacy Policy

4.1 Any personal information supplied to Unique Home Stays Ltd is used, held or stored in accordance with the Data Protection Act 1998.

4.2 Unique Homestays shall only make information about you available to those involved in supplying you a service. Unique Homestays never provides Client information to anyone else without first obtaining consent, unless we are obliged by law to disclose it.

4.3 Personal information provided by the Client in registering for a service will be used by Unique Homestays in the provision of that service or to inform you about any other of our services that may be of interest. In any email communication that is not essential to the provision of the requested service Unique Homestays will always provide the option to unsubscribe.

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Our team are contacting all those with bookings that are affected by the government rules on maximum group sizes. See our Frequently Asked Questions for further information.